Description, Specifications for TC500 Synology Camera
Versatile AI cameras for securing any location
Consistently clear footage, 24/7
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5 MP & 110° wide field of view
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IP67 & IK10 certified
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30 m night vision
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NDAA & TAA compliant
Around the clock surveillance
See clearly at night with four high-power IR LEDs that provide 30 meters of night vision range.
Around the clock surveillance
See clearly at night with four high-power IR LEDs that provide 30 meters of night vision range.
Detailed video recordings in all lighting conditions
Ensure security despite high contrast light conditions with High Dynamic Range (HDR), which provides detailed images in both shadows and bright spots.
HDR off
HDR on
HDR off
HDR on
Detailed video recordings in all lighting conditions
Ensure security despite high contrast light conditions with High Dynamic Range (HDR), which provides detailed images in both shadows and bright spots.
Enhance your surveillance with camera-based AI
Be proactive with surveillance. AI features empower security staff to watch over multiple locations more efficiently.
People and Vehicle Detection
Protect against loitering and boost security with cameras that leverage AI to distinguish people and vehicles from other moving objects with high accuracy.
People and Vehicle Detection
Protect against loitering and boost security with cameras that leverage AI to distinguish people and vehicles from other moving objects with high accuracy.
Intrusion Detection
Identify trespassers without maintaining dedicated staff on site. Draw virtual borders to automatically receive alerts when people or vehicles cross.
Intrusion Detection
Identify trespassers without maintaining dedicated staff on site. Draw virtual borders to automatically receive alerts when people or vehicles cross.
Instant Search
Investigate incidents quickly after they happen. Instant Search lets operators search for activities of interest within a certain area.
Instant Search
Investigate incidents quickly after they happen. Instant Search lets operators search for activities of interest within a certain area.
Effortless setup and access from anywhere
With hassle-free setup and on-the-go access, these cameras are suitable for single-site small business installations and sprawling multi-site deployments alike.
Optimized for Surveillance Station
BC500 and TC500 are designed to work in perfect harmony with Surveillance Station.
Easy setup, configuration, and firmware updates
No Surveillance Station device licenses required
Optimized for Surveillance Station
BC500 and TC500 are designed to work in perfect harmony with Surveillance Station.
Easy setup, configuration, and firmware updates
No Surveillance Station device licenses required
Streamlined setup and configuration
Simply connect and go. All camera settings, including image quality and network configuration, can be modified directly in Surveillance Station.
Streamlined setup and configuration
Simply connect and go. All camera settings, including image quality and network configuration, can be modified directly in Surveillance Station.
Stay in the know with DS cam
DS cam is the powerful companion mobile app for Surveillance Station, available for free on iOS and Android.
Stay in the know with DS cam
DS cam is the powerful companion mobile app for Surveillance Station, available for free on iOS and Android.
Reliability and security you can depend on
Integrated safeguards ensure surveillance availability, data security, and privacy.
Enterprise-grade reliability and availability
From recording to archiving, your video is protected
BC500
Bullet form factor cameras with sun/rain shields designed to secure outdoor spaces.
TC500
Inconspicuous ceiling-mounted cameras perfect for indoor surveillance at any angle.
Learn more about Synology surveillance solutions
Frequently Asked Questions
Will Synology cameras work with other NVRs or software?
At the moment, BC500 and TC500 support RTSP for streaming and recording purposes. For complete functionality, both cameras should be paired with and managed by Surveillance Station.
What lens and sensor do the BC500 and TC500 use?
Both cameras are equipped with a 2.8 mm F1.8 lens, with a 5 MP 1/2.7” sensor optimized for video surveillance, delivering 110° H, 56° V, 132° D wide-angle views. Videos are streamed at 2880x1620 (16:9) @ 30 FPS (max). The lenses on the BC500 and TC500 cannot be changed.
How powerful are the IR LEDs on the BC500 and TC500 cameras?
There are four 1 W LEDs, which can deliver 30 m of night vision.
Which codecs do the cameras support?
Both BC500 and TC500 support H.264 and H.265 for video and G.711 for audio.
What type of switch can be used to power the BC500 and TC500?
Power over Ethernet (PoE) IEEE 802.3af compliant switches. Both models have a power consumption of under 5 W.
Are BC500 and TC500 outdoor cameras?
Both cameras are IP67-rated for weather resistance. Both cameras are rated to continuously operate between -22 °F and 122 °F, or between -22 °F to 104 °F when IR is turned on (5%~95% RH).
Do the cameras require or come with licenses, or will this licensing model change?
Synology cameras do not require purchase of Surveillance Station device licenses or any input of licenses during the installation process.
How far do the integrated AI capabilities extend? Do they include facial recognition?
People and Vehicle Detection and Intrusion Detection can be configured to run directly on the cameras. However, Face Recognition requires a compatible DVA system. This is necessary to store and process the database, and to ensure consistency across cameras.
How long can the cameras record to their SD cards without syncing to the recording server?
Both TC500 and BC500 support microSD cards (up to 128 GB) for edge recording. Recording autonomy depends on the bitrate (which, if set to Variable Bitrate, in turn depends on the scene) and the size of the SD card. For example: A 3 Mbps stream will generate about 32 GB per day. Thus, a 128 GB micro SD card can comfortably store at least 3 days of footage.
Notes:
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Only the TC500 is IK10 certified.
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C2 Surveillance requires purchase of an eligible annual subscription. A free trial is available for each newly registered account.
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Tested with cards of up to 128 GB and formatted in exFAT. Larger cards may work, but have not yet been validated.
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Optical
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Image Sensor
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BC500:
1/2.7'
TC500:
1/2.7'
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IR LED wavelength
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BC500:
850 nm
TC500:
850 nm
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Max. IR distance
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BC500:
30m (98.4ft) (0.001lux)
TC500:
30m (98.4ft) (0.001lux)
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Shutter Speed
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BC500:
1/16000 s to 1/30 s
TC500:
1/16000 s to 1/30 s
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Day & Night
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BC500:
Automatically removable infrared-cut filter
TC500:
Automatically removable infrared-cut filter
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Lens
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Lens type
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BC500:
Fixed Focal
TC500:
Fixed Focal
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Focal Length
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BC500:
2.8 mm
TC500:
2.8 mm
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Field of View
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BC500:
110° H, 56° V, 132° D
(LDC ON)
TC500:
110° H, 56° V, 132° D
(LDC ON) |
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Aperture
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BC500:
F1.8
TC500:
F1.8
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Video
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Max. video resolution
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BC500:
2880x1620 @ 30 FPS
TC500:
2880x1620 @ 30 FPS
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Multi-exposure HDR
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BC500:
Yes
TC500:
Yes
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DNR
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BC500:
TC500:
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Audio
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Microphone
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BC500:
Yes
TC500:
Yes
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I/O
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Ethernet
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BC500:
RJ45 10M/100M Ethernet port X 1
TC500:
RJ45 10M/100M Ethernet port X 1
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Reset
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BC500:
Yes
TC500:
Yes
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On-Board Storage
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BC500:
Micro SD card slot X 1
Support Micro SDHC/SDXC card up to 128GB Supported file format: exFAT Note: SD card is not included
TC500:
Micro SD card slot X 1
Support Micro SDHC/SDXC card up to 128GB Supported file format: exFAT Note: SD card is not included |
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Power Supply
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BC500:
IEEE 802.3af Type 1 Class 3 or 12V DC
TC500:
IEEE 802.3af Type 1 Class 3 or 12V DC
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Note
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BC500:
TC500:
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General
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Hardware Specs
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Form Factor
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BC500:
Bullet
TC500:
Turret
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Dimension
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BC500:
Ø110 × 161 mm (Ø4.33 × 6.34”)
TC500:
Ø97 × 88 mm (Ø3.82 x 3.46”)
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Weight
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BC500:
353 g (0.78 lbs)
TC500:
387 g (0.85 lbs)
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Temperature
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Operating Condition
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BC500:
Starting temperature:-30°C to 50°C (-22°F to 122°F)
Operating temperature:-30°C to 50°C (-22°F to 122°F) (IR off) Operating temperature:-30°C to 40 °C (-22°F to 104°F) (IR on) Operating humidity:5%~95% (non-condensing)
TC500:
Starting temperature:-30°C to 50°C (-22°F to 122°F)
Operating temperature:-30°C to 50°C (-22°F to 122°F) (IR off) Operating temperature:-30°C to 40 °C (-22°F to 104°F) (IR on) Operating humidity:5%~95% (non-condensing) |
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Storage Condition
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BC500:
Storage temperature:-40°C to 60°C (-40°F to 140°F)
Storage humidity:5%~95% (non-condensing)
TC500:
Storage temperature:-40°C to 60°C (-40°F to 140°F)
Storage humidity:5%~95% (non-condensing) |
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Certification
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BC500:
TC500:
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Environment
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BC500:
TC500:
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Waterproof
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BC500:
IP67
TC500:
IP67
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Vandal
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BC500:
-
TC500:
IK10
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NDAA Compliant
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BC500:
Yes
TC500:
Yes
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TAA Compliant
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BC500:
Yes
TC500:
Yes
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Warranty
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BC500:
3-year
TC500:
3-year
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Packaging Content
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BC500:
TC500:
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Download Center
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BC500
TC500
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Video & Audio
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Main Stream
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BC500:
2880x1620 @ 30 FPS
2560x1440 @ 30 FPS 2304x1296 @ 30 FPS 1920x1080 @ 30 FPS 1280x720 @ 30 FPS
TC500:
2880x1620 @ 30 FPS
2560x1440 @ 30 FPS 2304x1296 @ 30 FPS 1920x1080 @ 30 FPS 1280x720 @ 30 FPS |
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Sub Stream
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BC500:
1920×1080 @ 15 FPS
1280x720 @ 30 FPS
TC500:
1920×1080 @ 15 FPS
1280x720 @ 30 FPS |
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Video Format
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BC500:
TC500:
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Bitrate Control
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BC500:
TC500:
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Audio Compression
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BC500:
G.711
TC500:
G.711
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Audio Denoise
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BC500:
Yes
TC500:
Yes
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Image Adjustment
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BC500:
TC500:
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Day/Night Mode
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BC500:
TC500:
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Video Orientation
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BC500:
TC500:
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Privacy Mask
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BC500:
TC500:
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Max RTSP Connections
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BC500:
4
TC500:
4
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Analytics
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Event Analytics
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BC500:
TC500:
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People & Vehicle
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BC500:
TC500:
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Intrusion
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BC500:
One way or Two way
TC500:
One way or Two way
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Instant Search
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BC500:
TC500:
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Security
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IP Filter
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BC500:
TC500:
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Connection Management
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BC500:
Yes
TC500:
Yes
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Firmware Update
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BC500:
TC500:
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Signed Firmware
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BC500:
Yes
TC500:
Yes
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HTTPS
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BC500:
Yes
TC500:
Yes
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SRTP
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BC500:
Yes
TC500:
Yes
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Storage Management
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Storage
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BC500:
SD Card & Synology NAS
TC500:
SD Card & Synology NAS
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SD Card Recording Mode
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BC500:
TC500:
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Note
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BC500:
SD Card capacity under 128GB is tested by Synology
TC500:
SD Card capacity under 128GB is tested by Synology
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Camera Web Interface
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Liveview
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BC500:
Yes
TC500:
Yes
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Network
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BC500:
TC500:
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System
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BC500:
TC500:
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Camera Log Export
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BC500:
Yes
TC500:
Yes
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Supported Browsers
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BC500:
Google Chrome
TC500:
Google Chrome
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Supported Language
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BC500:
English, Deutsch, Français, Italiano, Español, Dansk, Norsk, Svenska, Nederlands, Русский, Polski, Magyar, Português do Brasil, Português Europeu, Türkçe, Český, ภาษาไทย, 日本語, 한국어, 繁體中文, 简体中文
TC500:
English, Deutsch, Français, Italiano, Español, Dansk, Norsk, Svenska, Nederlands, Русский, Polski, Magyar, Português do Brasil, Português Europeu, Türkçe, Český, ภาษาไทย, 日本語, 한국어, 繁體中文, 简体中文
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Software Requirement
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Surveillance Station
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BC500:
Surveillance Station 9.1 or higher
TC500:
Surveillance Station 9.1 or higher
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Surveillance Station Client
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BC500:
Surveillance Station Client version 2.1.0 or higher
TC500:
Surveillance Station Client version 2.1.0 or higher
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DS Cam
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BC500:
TC500:
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Camera Tool
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BC500:
1.0.0
TC500:
1.0.0
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Note
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BC500:
Built-in Surveillance Device License
TC500:
Built-in Surveillance Device License
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Download Center
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BC500
TC500
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Hardware Specifications
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BC500
|
TC500
|
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|---|---|---|---|
| Optical | Image Sensor | 1/2.7' | 1/2.7' |
| IR LED wavelength | 850 nm | 850 nm | |
| Max. IR distance | 30m (98.4ft) (0.001lux) | 30m (98.4ft) (0.001lux) | |
| Shutter Speed | 1/16000 s to 1/30 s | 1/16000 s to 1/30 s | |
| Day & Night | Automatically removable infrared-cut filter | Automatically removable infrared-cut filter | |
| Lens | Lens type | Fixed Focal | Fixed Focal |
| Focal Length | 2.8 mm | 2.8 mm | |
| Field of View |
110° H, 56° V, 132° D
(LDC ON) |
110° H, 56° V, 132° D
(LDC ON) |
|
| Aperture | F1.8 | F1.8 | |
| Video | Max. video resolution | 2880x1620 @ 30 FPS | 2880x1620 @ 30 FPS |
| Multi-exposure HDR | |||
| DNR |
|
|
|
| Audio | Microphone | ||
| I/O | Ethernet | RJ45 10M/100M Ethernet port X 1 | RJ45 10M/100M Ethernet port X 1 |
| Reset | |||
| On-Board Storage |
Micro SD card slot X 1
Support Micro SDHC/SDXC card up to 128GB Supported file format: exFAT Note: SD card is not included |
Micro SD card slot X 1
Support Micro SDHC/SDXC card up to 128GB Supported file format: exFAT Note: SD card is not included |
|
| Power Supply | IEEE 802.3af Type 1 Class 3 or 12V DC | IEEE 802.3af Type 1 Class 3 or 12V DC | |
| Note |
|
|
|
| General | Form Factor | Bullet | Turret |
| Dimension | Ø110 × 161 mm (Ø4.33 × 6.34”) | Ø97 × 88 mm (Ø3.82 x 3.46”) | |
| Weight | 353 g (0.78 lbs) | 387 g (0.85 lbs) | |
| Temperature | Operating Condition |
Starting temperature:-30°C to 50°C (-22°F to 122°F)
Operating temperature:-30°C to 50°C (-22°F to 122°F) (IR off) Operating temperature:-30°C to 40 °C (-22°F to 104°F) (IR on) Operating humidity:5%~95% (non-condensing) |
Starting temperature:-30°C to 50°C (-22°F to 122°F)
Operating temperature:-30°C to 50°C (-22°F to 122°F) (IR off) Operating temperature:-30°C to 40 °C (-22°F to 104°F) (IR on) Operating humidity:5%~95% (non-condensing) |
| Storage Condition |
Storage temperature:-40°C to 60°C (-40°F to 140°F)
Storage humidity:5%~95% (non-condensing) |
Storage temperature:-40°C to 60°C (-40°F to 140°F)
Storage humidity:5%~95% (non-condensing) |
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| Certification |
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| Environment |
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| Waterproof | IP67 | IP67 | |
| Vandal | - | IK10 | |
| NDAA Compliant | |||
| TAA Compliant | |||
| Warranty | 3-year | 3-year | |
| Packaging Content |
|
|
|
| Download Center |
|
Software Specifications
|
BC500
|
TC500
|
|
|---|---|---|---|
| Video & Audio | Main Stream |
2880x1620 @ 30 FPS
2560x1440 @ 30 FPS 2304x1296 @ 30 FPS 1920x1080 @ 30 FPS 1280x720 @ 30 FPS |
2880x1620 @ 30 FPS
2560x1440 @ 30 FPS 2304x1296 @ 30 FPS 1920x1080 @ 30 FPS 1280x720 @ 30 FPS |
| Sub Stream |
1920×1080 @ 15 FPS
1280x720 @ 30 FPS |
1920×1080 @ 15 FPS
1280x720 @ 30 FPS |
|
| Video Format |
|
|
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| Bitrate Control |
|
|
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| Audio Compression | G.711 | G.711 | |
| Audio Denoise | |||
| Image Adjustment |
|
|
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| Day/Night Mode |
|
|
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| Video Orientation |
|
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| Privacy Mask |
|
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| Max RTSP Connections | 4 | 4 | |
| Analytics | Event Analytics |
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| People & Vehicle |
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| Intrusion | One way or Two way | One way or Two way | |
| Instant Search |
|
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| Security | IP Filter |
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| Connection Management | |||
| Firmware Update |
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| Signed Firmware | |||
| HTTPS | |||
| SRTP | |||
| Storage Management | Storage | SD Card & Synology NAS | SD Card & Synology NAS |
| SD Card Recording Mode |
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| Note | SD Card capacity under 128GB is tested by Synology | SD Card capacity under 128GB is tested by Synology | |
| Camera Web Interface | Liveview | ||
| Network |
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| System |
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| Camera Log Export | |||
| Supported Browsers | Google Chrome | Google Chrome | |
| Supported Language | English, Deutsch, Français, Italiano, Español, Dansk, Norsk, Svenska, Nederlands, Русский, Polski, Magyar, Português do Brasil, Português Europeu, Türkçe, Český, ภาษาไทย, 日本語, 한국어, 繁體中文, 简体中文 | English, Deutsch, Français, Italiano, Español, Dansk, Norsk, Svenska, Nederlands, Русский, Polski, Magyar, Português do Brasil, Português Europeu, Türkçe, Český, ภาษาไทย, 日本語, 한국어, 繁體中文, 简体中文 | |
| Software Requirement | Surveillance Station | Surveillance Station 9.1 or higher | Surveillance Station 9.1 or higher |
| Surveillance Station Client | Surveillance Station Client version 2.1.0 or higher | Surveillance Station Client version 2.1.0 or higher | |
| DS Cam |
|
|
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| Camera Tool | 1.0.0 | 1.0.0 | |
| Note | Built-in Surveillance Device License | Built-in Surveillance Device License | |
| Download Center |
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